{"id":8856,"date":"2026-02-13T01:16:46","date_gmt":"2026-02-12T23:16:46","guid":{"rendered":"https:\/\/shop.plomariplatinum.com\/?page_id=8856"},"modified":"2026-02-13T01:16:47","modified_gmt":"2026-02-12T23:16:47","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/shop.plomariplatinum.com\/sv\/returns-refunds-policy\/","title":{"rendered":"Policy f\u00f6r returer och \u00e5terbetalningar"},"content":{"rendered":"<h2>Policy f\u00f6r returer och \u00e5terbetalningar<\/h2>\n<p><strong>Datum f\u00f6r ikrafttr\u00e4dande:<\/strong> 12 februari 2026<\/p>\n\n<p>Denna policy f\u00f6rklarar hur returer, \u00e5terbetalningar och \u00e5ngerr\u00e4tten fungerar vid k\u00f6p i v\u00e5r Butik. F\u00f6retagskunder kan ha andra villkor.<\/p>\n\n<h3>1. EU\/EES \u00e5ngerr\u00e4tt (14 dagar)<\/h3>\n<p>Om du \u00e4r en konsument inom EU\/EES har du normalt sett \u00e5ngerr\u00e4tt inom 14 dagar utan att beh\u00f6va ange n\u00e5gon orsak.<\/p>\n<ul>\n  <li><strong>\u00c5terbetalningstid:<\/strong> 14 dagar fr\u00e5n den dag du (eller n\u00e5gon du utser) mottar varorna.<\/li>\n  <li><strong>Hur man g\u00f6r ett uttag:<\/strong> informera oss tydligt (t.ex. via e-post). Du f\u00e5r g\u00e4rna anv\u00e4nda mallen nedan, men det \u00e4r inte obligatoriskt.<\/li>\n  <li><strong>Sista returdag:<\/strong> skicka tillbaka varorna inom 14 dagar fr\u00e5n det datum du underr\u00e4ttade oss.<\/li>\n<\/ul>\n\n<h3>2. Hur man g\u00f6r en retur<\/h3>\n<ul>\n  <li><strong>E-post:<\/strong> info@plomariplatinum.com<\/li>\n  <li><strong>Tfn:<\/strong> +46722080998<\/li>\n<\/ul>\n<p>V\u00e4nligen ange ditt ordernummer och vilka varor du vill returnera.<\/p>\n\n<h3>3. Returadress<\/h3>\n<p>Om vi inte anger en annan returadress:<\/p>\n<p><strong>Synelixis AB<\/strong><br>\u00d6sterv\u00e4gen 25B<br>16955 Solna<br>Sverige<\/p>\n\n<h3>4. Skick p\u00e5 returnerade varor<\/h3>\n<p>Du f\u00e5r unders\u00f6ka varorna precis som i en fysisk butik. Hantering ut\u00f6ver vad som \u00e4r n\u00f6dv\u00e4ndigt kan leda till en reducerad \u00e5terbetalning p\u00e5 grund av minskat v\u00e4rde.<\/p>\n<p><strong>Livsmedel:<\/strong> Vi kan generellt sett inte acceptera returer av \u00f6ppnade flaskor\/beh\u00e5llare av h\u00e4lso- och s\u00e4kerhetssk\u00e4l. Om en f\u00f6rsegling \u00e4r bruten, kontakta oss f\u00f6rst.<\/p>\n\n<h3>5. \u00c5terbetalningar<\/h3>\n<ul>\n  <li>Vi \u00e5terbetalar det erlagda produktpriset.<\/li>\n  <li>Vi \u00e5terbetalar standardleveranskostnader f\u00f6r utg\u00e5ende leveranser d\u00e4r det kr\u00e4vs enligt konsumentlagstiftningen.<\/li>\n<\/ul>\n<p>Vi \u00e5terbetalar inom 14 dagar fr\u00e5n att vi mottagit ditt \u00e5terkallandemeddelande, men vi kan h\u00e5lla inne \u00e5terbetalningen tills vi f\u00e5tt tillbaka varorna eller du l\u00e4mnar bevis p\u00e5 retur.<\/p>\n\n<h3>6. Returfraktkostnader<\/h3>\n<p>Om inget annat anges st\u00e5r du f\u00f6r de direkta kostnaderna f\u00f6r returfrakt. Om returen beror p\u00e5 v\u00e5rt fel (felaktig\/defekt\/skadad vara) t\u00e4cker vi rimliga returfraktskostnader eller tillhandah\u00e5ller en fraktsedel d\u00e4r det \u00e4r m\u00f6jligt.<\/p>\n\n<h3>7. Undantag<\/h3>\n<p>Vissa varor\/tj\u00e4nster kan undantas fr\u00e5n \u00e5ngerr\u00e4tten (t.ex. personligt anpassade varor, varor som snabbt f\u00f6rfars eller f\u00f6rseglade hygienprodukter om f\u00f6rseglingen brutits). Om ett undantag g\u00e4ller kommer vi att ange det f\u00f6re k\u00f6pet d\u00e4r det kr\u00e4vs.<\/p>\n\n<h3>8. Mall f\u00f6r \u00e5terkallelse (valfritt)<\/h3>\n<p><strong>Till:<\/strong> Synelixis AB, \u00d6sterv\u00e4gen 25B, 16955 Solna, Sverige<br>\n<strong>E-post:<\/strong> info@plomariplatinum.com<\/p>\n\n<p>H\u00e4rmed meddelar jag\/vi att jag\/vi fr\u00e5ntr\u00e4der mitt\/v\u00e5rt k\u00f6peavtal av f\u00f6ljande varor:<\/p>\n<p>\nOrdernummer:<br>\nBest\u00e4lld den \/ mottagen den:<br>\nNamn p\u00e5 konsument(er):<br>\nKonsumentens adress:<br>\nSignatur (endast om ins\u00e4nt p\u00e5 papper):<br>\nDatum:\n<\/p>\n\n<h3>9. Kontakt<\/h3>\n<p>Fr\u00e5gor: <strong>info@plomariplatinum.com<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds Policy Effective date: 12 February 2026 This policy explains how returns, refunds, and the right of withdrawal work for purchases in our Store. Business customers may have different terms. 1. EU\/EEA right of withdrawal (14 days) If you are a consumer in the EU\/EEA, you normally have the right to withdraw within [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8856","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns &amp; 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